FAQ

1. What products does Chic Choc Fashion offer?

Chic Choc Fashion specializes in premium hoodies, unisex hoodies, crewneck sweatshirts, and statement T-shirts designed for comfort, style, and everyday wear.

2. Are your products unisex?

Yes. All our hoodies, sweatshirts, and T-shirts are unisex, designed to fit and flatter all genders.

3. How do I choose the right size?

Please refer to our size chart available on each product page. If you prefer a relaxed or oversized fit, we recommend sizing up.

4. What materials are your products made from?

Our items are crafted from high-quality cotton and cotton-blend fabrics, ensuring durability, breathability, and all-day comfort.

5. Do you ship worldwide?

Yes, we offer worldwide shipping. Delivery times may vary depending on your location.

6. How long does shipping take?

  • Processing time: 1–3 business days

  • Delivery time: 5–12 business days (depending on location)

You’ll receive a tracking number once your order ships.

7. Can I track my order?

Absolutely. Once your order is shipped, a tracking link will be sent to your email.

8. What is your return and exchange policy?

We accept returns or exchanges within 7 days of delivery for unworn items in original condition. Please contact our support team before returning any item.

9. What payment methods do you accept?

We accept credit/debit cards, PayPal, and secure Shopify payments for a smooth checkout experience.

10. How do I care for my Chic Choc Fashion items?

  • Machine wash cold

  • Wash inside out

  • Do not bleach

  • Tumble dry low or air dry for best results